Privacy Policy

This Privacy Policy ( Policy ) outlines how Kosster Retail Private Limited (“Kosster,” referred to as “we,” “us,” or “our”) collects, uses, and protects any personal information you provide while using our website application (collectively referred to as the “Platform”). At Kosster, we are dedicated to protecting your privacy. Any information that identifies you, which we may request while you use the Platform, will be handled in strict accordance with this Policy. Please be aware that this Policy may be updated at any time without prior notice. We recommend checking this page regularly to stay informed about any changes. This Policy applies to both current and past visitors and customers of our Platform. By accessing or using our Platform, you agree to the practices described in this Policy

Information We Collect

When you make a purchase or interact with our website, we may collect the following personal information:

How We Use Your Information

The information we collect is used for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery.
Customer Support: To provide customer service, including responding to inquiries and resolving issues.
Marketing Communications: To send you promotional offers, newsletters, and updates (only if you have opted in to receive such communications).
Improving Our Services: To analyzed customer behaviors and preferences to enhance your shopping experience.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. These third parties may include:

Email Service Providers
Payment Processors
Shipping Partners
Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, understand how you interact with our site, and provide personalized content.

You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.

Your Rights

You have the right to:

Request Data Deletion: You may request the deletion of your personal information from our records, subject to legal obligations to retain certain data.

Access and Update Your Information: You can access and update your personal information by logging into your account on our website.

Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe link in any promotional email or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at Contact@kosster.com